Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

Maharshi's avatar
Maharshi
New member | Level 2
1 month ago

Why did I receive an email that my files will be deleted?

Dropbox Advanced Plan (Unlimited) Question or Issue Hello Dropbox Community and Support Team, I am writing this post out of genuine concern and urgency, hoping someone from Dropbox can provide ...
Storage space
Maharshi's avatar
Maharshi
New member | Level 2
1 month ago

Thanks Mark, I tried reaching to the support team but couldn't connect unfortunately :(

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    1 month ago

    Oh of course, you arent paying so that would be why. 

    It may be worth doing a one month upgrade instead then as otherwise you wont be able to contact them. Note that trials dont allow for support so you do need to pay. 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions