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Maharshi's avatar
Maharshi
New member | Level 2
1 month ago

Why did I receive an email that my files will be deleted?

Dropbox Advanced Plan (Unlimited) Question or Issue Hello Dropbox Community and Support Team, I am writing this post out of genuine concern and urgency, hoping someone from Dropbox can provide ...
Storage space
Maharshi's avatar
Maharshi
New member | Level 2
1 month ago

So how do I resolve or get out of this situation? Since, I can't connect with customer support & can't even purchase a plan to connect with customer support.

  • Neal's avatar
    Neal
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hi Maharshi​,

    Apologies for the inconvenience here, I've escalated this issue and one of our team will reach out to you soon by email to assist further and put you in direct contact with support.

    They should reach out shortly and hopefully we'll have this resolved for you very soon!

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