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GCinciripini's avatar
GCinciripini
Explorer | Level 3
9 months ago

Can we confirm if a signature is original on Dropbox Sign?

When I send the signed pdf  to others, they cannot check if the signature is true.

how can it be visible?

Thanks

Giorgio

9 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hi there GCinciripini - thanks for using Dropbox and welcome to our Community!

     

    I'm not quite sure I understand the issue you're facing. Could you elaborate a tad for me please? 

     

    Thanks!

  • GCinciripini's avatar
    GCinciripini
    Explorer | Level 3
    9 months ago

    Thank you.

    More clear:

    when I receive a pdf that includes a signature  - added within Dropbox Sign -, there's not any evidence of that document is original and the signature was certified by Dropbox.  Correct?    Giorgio

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    You should be able to check if the document is signed or not on the Signatures page, Giorgio. Doesn't this work for you? 

  • GCinciripini's avatar
    GCinciripini
    Explorer | Level 3
    9 months ago

    yes, only me!

     

    If this document has been sent to other person, how this can check?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    They should be able to see the signatures on the doc normally, Giorgio.

     

    Let me know if you have any other questions. 

  • GCinciripini's avatar
    GCinciripini
    Explorer | Level 3
    9 months ago

    Yes, of can SEE the signature, of course.  But they cannot be assured of the originality of it. Correct?

  • GCinciripini's avatar
    GCinciripini
    Explorer | Level 3
    9 months ago

    Thank you. 

    I still don't understand, sorry!  

    1. I sign a document thanks to Dropbox Sign

    2. I got a pdf file

    3. when I send this file to others, who they can assured that the signature reported is by me?  they can AUDIT that pdf?

     

    I hope now I may be clearer (it would be easer if you could speak in Italian !!!) !

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    When a document has been assigned, the e-mail that informs the requester that has been completed prompts them to sign into their Dropbox account to access it GCinciripini 

     

    Once the document is opened and/or downloaded, on the last page, they should see the audit trail. More specifically, it should show the following:


    Title, File name, Document ID, Audit trail date format, status (signed, etc), along with the document history (when opened/signed and by whom along with their IP address).

     

    I hope this information helps!

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