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Forum Discussion
Doug F.7
5 years agoExplorer | Level 4
Dropbox asking if i want to backup external drive?
Saw a Dropbox notification just now asking if i want to sync one of my external drives to dropbox. I use backblaze for my external drives and don’t want them backed up on dropbox (they are gigantic)....
- 3 years ago
Hey Christian K.13, thanks for reaching out to us.
If you click your Dropbox icon, then on your initials/profile pic, then on "preferences" and then on "backups", you should be able to see a "show setup notifications when a new external drive is plugged in" option.
By unchecking this option, the pop-ups should stop.
I hope this helps!
chuckleamon
5 years agoNew member | Level 2
Thanks for the reply, I saw that setting, but it wasn't clear if "hiding the notifications" meant that it would just go ahead to perform the backup without telling, or that it was disabling that feature.
Also, I have the setting disabled to be included in Early Releases. So, why did I get this feature (it was called beta by another person (Lori) in this thread).
Yes I know, people use their external drives as primary storage, as do I. BUT I have around 24 TB in total, and at least 75% of that is backups.
Taleya
5 years agoNew member | Level 2
I'll agree that "Hide notifications" is very weasel worded and I do not trust it. I don't want to hide notifications, I want to disable it entirely. I do not want dropbox looking at anything but the folder it's defined as - and we should be able to set that hard limit in the settings.
- PaulC24 years agoExplorer | Level 4
This feature is no longer labelled as 'beta', but Dropbox continually asks me to backup USB keys
Even ticking 'Don't ask me again' does nothing, it will prompt me everytime
It's in Dropboxs interests to get you into backing up devices, so I'm quite sure they know the 'don't ask me again' feature does not work properly.
Personally I'm just so tired of companies where the support team tells you one thing, yet it's in complete contrast to how the software actually behaves.
Lets just say it like it is.
It's not confusion or miscommunciation, it's just straight up deceit for commercial interests.
- Walter4 years ago
Dropbox Community Moderator
Hey PaulC2, sorry to hear you're having issues with this.
It's weird that you're still getting prompts to backup your external drives (like USB keys) to Dropbox since you've toggled on the relevant button in the app's preferences.
Could you try reinstalling the app and let me know if you notice any difference?- PaulC24 years agoExplorer | Level 4
Hi Walter, thanks for the reply.
This is a brand new PC which I only received 2 days ago (and installed DropBox on the day it arrived).
I'm not convinced a reinstall will change anything, but I will of course try as you suggest to see if it fixes anything
Thanks
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