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Dropbox Desktop App on Mac OS X 10.11.
On my MacBook Pro I have OS X 10.11.6 El Capitan running. Since today the dropbox app does not work any more. I have already reinstalled the dropbox app, deleted the .dropbox folder and loaded system...
Hi there,
just installed the new
Beta Build 53.3.65
https://www.dropboxforum.com/t5/Desktop-client-builds/Beta-Build-53-3-65/m-p/282044#M4928
with which the problem seems to be fixed.
It works now for me again.
Moderator note: You can check the new beta build, here: https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-171-3-6071/td-p/670117
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHey tennantgoucher -sorry to hear about this.
As I see you're in direct communication with a higher level of support, I would suggest that you continue with our expert on this matter via email.
In the meantime, can you let me know if there might be an antivirus/firewall or proxy/security setting that might be causing this? Could you try disabling those and try to install our desktop app again using our offline installer from this page?
In closing , I wanted you to know that I have passed all of your comments along to our expert handling your case and they will get back to you via email soon with an update on this.
Thanks for your patience and cooperation so far and have a great day! If there's anything else I can do for you, just let me know.
Walt3R
I appreciate your assistance on this.
I am not running antivirus software and my firewall is (and has been) off.
I will try the offline installer again, but I have tried it at least 10 times in the past two days to no avail.
Thank you again
