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Purdo79's avatar
Purdo79
Explorer | Level 4
8 years ago
Solved

Dropbox needs access to my storage to view PDF email attachment

I have Dropbox on android, and everytime I open an email with an attachment it always says, 'to veiw this document Dropbox needs access to your storage'. All permissions are granted but I can't acces...
Mobile
Setting up the apps
  • Sanchez's avatar
    Sanchez
    8 years ago
    Hey again, Purdo79. 

    I think I’m still missing something here. If your email contains a PDF attachment, you should be able to download/view it using your device’s PDF viewer/editor. Dropbox is not involved in this process. 

    Are you perhaps being sent a Dropbox shared link to the PDF file? 

    Cheers
Sanchez's avatar
Sanchez
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago
Hey again, Purdo79. 

I think I’m still missing something here. If your email contains a PDF attachment, you should be able to download/view it using your device’s PDF viewer/editor. Dropbox is not involved in this process. 

Are you perhaps being sent a Dropbox shared link to the PDF file? 

Cheers
Machine79's avatar
Machine79
New member | Level 2
8 years ago
Not doing anything with drop box but all pdf on my android gives that same msg. Dropbox needs acess
  • Pearlie's avatar
    Pearlie
    New member | Level 2
    8 years ago

     Did you ever get this figured out? I’m having the same problem.

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