Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

SGrice's avatar
SGrice
New member | Level 2
2 hours ago

Dropbox says Im out of storage space

This information is not required, but it makes it easier for our Community members and support team to help you.

Dropbox Plan
Basic
Device
Dell Desktop
Operating System/Browser (if using the web)
Windows 11, 

Question or Issue

 I keep getting the message that my Dropbox is full. I deleted almost everything and the message is the same. My backup is empty as well. Thank you for any help. 

dropbox

2 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 hours ago
    SGrice wrote:

    I deleted almost everything and the message is the same. My backup is empty as well.

    Please provide a screenshot of your space usage as shown on your Plan page. It should look like this:

     

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!