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cyshen's avatar
cyshen
Explorer | Level 3
3 hours ago

I signed up via my friend's referral link, but our referrals show as ineligible.

I signed up using my friend's referral link but we both did not get the bonus storage. The referral page shows "ineligible". And we are using different computers and network.
Really appreciate it if someone can help with the issue!

Error Messages
Referrals
Storage space

2 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 hour ago

    Thanks for posting this on our Community, cyshen!

    To clarify, this is the first time you’re signing up and installing Dropbox on your computer. Correct?

    Let me know, and we’ll take it from there.

  • cyshen's avatar
    cyshen
    Explorer | Level 3
    1 hour ago

    Yes this is my first time signing up and installing Dropbox.

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