Referrals ineligible

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Queen22 wrote:

I have at least 4 people that have accepted and downloaded DB from my invitations. AFTER they did, DB suddenly marked them as ineligible.

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Did they each download and install the Dropbox application on a unique computer? If not, the referral will be marked as ineligible. Note that mobile devices do not count towards referrals.

This may mean that the recipient already has an account with Dropbox, or that the recipient is attempting to register with the same computer as you. also if they download the dropbox on their phone , this is not counting

Hi there,

Two of them downloaded on the same PC (but different accounts).

Thanks,

Hello,

None of them already have DB but2 of them downloaded on the same PC (but different user accounts).

Thanks,

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Queen22 wrote:

Two of them downloaded on the same PC (but different accounts).

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Only the first person to use that PC would result in an eligible referral. Each person needs to install Dropbox on a unique computer.

Hi, I also have a similar problem, as I got a refurbished machine and also did not receive the bonus referral storage. can someone please get in touch with me? thanks!

Hey explores, would it be okay for me to reach out to you via email, in order for us to have a closer look into this?

Thanks!

Thank you and of course! 

I just sent you an email, explores!

Reply back to me, and we'll take it from there. Cheers!