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Forum Discussion

Queen22's avatar
Queen22
Helpful | Level 5
4 years ago
Solved

Referrals ineligible

Hello,   I have at least 4 people that have accepted and downloaded DB from my invitations. AFTER they did, DB suddenly marked them as ineligible. I want my space. Please help.
Quota
Referrals
Storage space
  • Megan's avatar
    Megan
    4 years ago

    Hi Queen22, let's see what I can do to help! 

     

    I just sent you an email, in order for us to have a closer look into this. Respond back to me, and we'll take it from there. 

     

    Cheers! 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi Queen22, let's see what I can do to help! 

 

I just sent you an email, in order for us to have a closer look into this. Respond back to me, and we'll take it from there. 

 

Cheers! 

explores's avatar
explores
Explorer | Level 4
4 years ago

Hi, I also have a similar problem, as I got a refurbished machine and also did not receive the bonus referral storage. can someone please get in touch with me? thanks!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey explores, would it be okay for me to reach out to you via email, in order for us to have a closer look into this?

     

    Thanks!

    • explores's avatar
      explores
      Explorer | Level 4
      4 years ago

      Thank you and of course! 

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        I just sent you an email, explores!

         

        Reply back to me, and we'll take it from there. Cheers! 

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