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cyshen's avatar
cyshen
Explorer | Level 3
4 hours ago

I signed up via my friend's referral link, but our referrals show as ineligible.

I signed up using my friend's referral link but we both did not get the bonus storage. The referral page shows "ineligible". And we are using different computers and network. Really appreciate it...
Error Messages
Referrals
Storage space
cyshen's avatar
cyshen
Explorer | Level 3
2 hours ago

Yes this is my first time signing up and installing Dropbox.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 hour ago

    Alright, thanks for clarifying that. 

    I’ve gone ahead and logged a ticket for you, since we’ll need some account visibility to look into this further. Please reply to it, and I’ll assist you via email.

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