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Forum Discussion

dodisnake's avatar
dodisnake
Explorer | Level 3
3 years ago

Dropbox S is activated when Valorant is active

When I lunch Valorant or during the game Dropbox mode S the type already installed in Win10 appeared in task manager. I try to understand which situation made this. Valorant's (useless) support give ...
windows
BenDBX's avatar
BenDBX
Icon for Community Manager rankCommunity Manager
3 years ago

Hi dodisnake, would it be possible to submit a screenshot of the shortcut tied to your Valorant executable? You can reach this by right-clicking the Valorant exe on your desktop, selecting properties and navigating to the Shortcut tab. It's possible that your Valorant .exe is somehow tied to Dropbox.

dodisnake's avatar
dodisnake
Explorer | Level 3
3 years ago

In this point theres nothing can tied up Dropbox app the link is ""E:\Riot Games\Riot Client\RiotClientServices.exe" --launch-product=valorant --launch-patchline=live". Just like I already sad its something happen when Valorant start. Make a strange call can activate Dropbox nothing less.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

  • dodisnake's avatar
    dodisnake
    Explorer | Level 3
    3 years ago

    put removed on my name

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi dodisnake, I just sent you an email, I'll see you there!

  • dodisnake's avatar
    dodisnake
    Explorer | Level 3
    3 years ago

    I received a mail where my problem had a new interaction/update but, the link, put me on the main page of the support

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi dodisnake!

     

    Just to clarify, are you unable to reply back to the email you received in the same email thread? Which link did you click on before being redirected to another page?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey dodisnake, sorry to jump in, but I just wanted to ask if you tried to reply back to your ticket through your email and not via this link.

     

    If not, could you give it a go and let us know how it goes? 

  • dodisnake's avatar
    dodisnake
    Explorer | Level 3
    3 years ago

    Walterok please retry it because I give up to make a response because I delete that message

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi again, dodisnake. 

     

    Please kindly note that we can’t reply to your support ticket. If you open another browser on your computer, and go to this page, are you able to access it from there?

  • dodisnake's avatar
    dodisnake
    Explorer | Level 3
    3 years ago

    The link is the main page of dropbox's support. I can open it.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi dodisnake, I just created a new email for you. 

     

    Please reply back to me, as soon as possible. Thanks!

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