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Forum Discussion

JoshO's avatar
JoshO
Helpful | Level 5
3 years ago
Solved

DropBox will not show any files

I'm running android 14 on a Google Pixel and after the most recent update I can no longer see any files. My admin looked and said I still am part of the group. I deleted and redownloaded the app, and ...
Android
Mobile
Setting up the apps
  • BrianF23's avatar
    BrianF23
    3 years ago

    So far, it looks like that solved the problem of the files not showing and those annoying update screens. Thank you.

     

    Hopefully, that solves JoshO's problem too.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey BrianF23, there's actually a new version of the app for Android out at the moment (352.2.2); would you mind updating to it and letting us know if you get the same behavior?

BrianF23's avatar
BrianF23
New member | Level 2
3 years ago

So far, it looks like that solved the problem of the files not showing and those annoying update screens. Thank you.

 

Hopefully, that solves JoshO's problem too.

  • JoshO's avatar
    JoshO
    Helpful | Level 5
    3 years ago
    It did 🤘👍. Had to go all the way into the play store and click on it to even get the option for update. Wierd, would have thought it would download all the updates when I deleted and redownloaded yesterday 🤷‍♂️

    Thank you guys
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    I'm very happy to hear that the issue was resolved for you, guys!

     

    If you need anything else, don't hesitate to let us know.

     

    Have a great day!

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