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katief's avatar
katief
Explorer | Level 3
4 years ago
Solved

Duplicate Dropbox locations after update

The Dropbox accounts at our office updated last week and made a new Dropbox directory with all our files, but the old location and files still remain.  The folders in the old location will sync to Dr...
desktop
Folders
Setting up the apps
  • Hannah's avatar
    Hannah
    4 years ago

    Thanks for keeping us in the loop, Katie!

     

    I'm glad that with Jay's help we were able to figure this out.

     

    You can read more about symlinks and this hidden Dropbox folder and instructions on what to do, here.

katief's avatar
katief
Explorer | Level 3
4 years ago

Yep!  Any changes made in the old Dropbox folder (location A) is reflected online and in the new Dropbox folder (location B)

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi katief, very interesting. 

 

Can you take a screenshot of the folders by any chance and attach it here? 

  • katief's avatar
    katief
    Explorer | Level 3
    4 years ago

    I tried to piece it together in a way that made sense, hope this helps.

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Thanks for the info and the screenshots, Katie!

       

      I'm still a bit confused over the locations of each Dropbox folder.

       

      Can you give me the exact folder paths for both the old and the new Dropbox folder?

       

      Because the fact that the old folder is syncing, would only make sense if it's inside the new folder.

      • katief's avatar
        katief
        Explorer | Level 3
        4 years ago

        Sure.  The main Dropbox directory is

        D:\DROPBOX, which contains the old and new Dropbox folders and nothing else

        Location A path: "D:\DROPBOX\Dropbox (A)"
        Location B path: "D:\DROPBOX\B Dropbox"

         

        It should be noted that the old folder (location A) has the "shortcut" icon on the folder, but the type is listed as a File Folder.  You can see this in my earlier markup of the main Dropbox directory.  As far as I can tell, it's not a shortcut, just seems odd.

         

        Does that help clear things up?

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