Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

mirei's avatar
mirei
New member | Level 1
2 years ago

Error: dbxsvc CertFindCertificateInStore failed with: (-2146885628)

with ref to   " I get an error on Windows, dbxsvc CertFindCertificateInStore failed with: (-2146885628) | The Dropbox Community"

reinstalling as recommended in ref has no effect. 

Nothing has changed to date. Problem still exists. Computer startup time is significantly longer as a result.

1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey mirei, thanks for posting here! 

    Do you get this specific error when trying to access your content in File Explorer, or when you try to open your app? 

    Would you mind clarifying your device's OS too? When did this start happening to your Windows device?

    Let me know more, and we'll take it from there! 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!