Forum Discussion

BCarroll's avatar
BCarroll
Explorer | Level 4
2 years ago

How to move my files out of Dropbox Vault?

I thought I would try Dropbox Vault, thinking that is where I could put files I don't want anyone to be able to access, so I put all of my hundreds of financial documents in my vault. I need to be ab...
Dropbox Vault
BCarroll's avatar
BCarroll
Explorer | Level 4
2 years ago

When I click Move, it just gives me the same folders that I have in my Vault to move it to. I want to move the whole folder out of my Vault back to my laptop.

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi BCarroll, could you try selecting and dragging the files into a folder visible in the navigation pane on the left hand side of the Dropbox site?

  • BCarroll's avatar
    BCarroll
    Explorer | Level 4
    2 years ago

    I tried that. As soon as I get out of the vault area, my mouse changes to a red minus sign

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks for the info, if you're not able to move files out of the Dropbox Vault, you'll need to download them manually one by one.

      • BCarroll's avatar
        BCarroll
        Explorer | Level 4
        2 years ago

        OMG! I wish I'd never done this stupid vault. I thought it was a place to put files so they were locked so no one could see them, but I could work on them in my regular dropbox, and it would sync to the vault.
        There are THOUSANDS of files! What a mess!

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