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israa_abuelezz's avatar
israa_abuelezz
Explorer | Level 4
4 years ago
Solved

I can't disable the backup of my Mac

Hello community,   Please I need urgent help on this, I have mistakably done a backup of my Mac for Dropbox and I can't access my Desktop on my Mac anymore after doing this it says, "Desktop can'...
Delete
Dropbox Backup
Error Messages
  • Megan's avatar
    Megan
    4 years ago

    Hi there, israa_abuelezz, let's try something. Can you follow these steps?

     

    Click the Dropbox icon in your system tray.
    Click your profile picture or initials.
    Click on Preferences.
    Click the Accounts tab.
    Press the "alt+H" keys and at the same time, click the "Reset OS folder locations" button.
    Click Continue to proceed.


    Keep me posted.

helpme5's avatar
helpme5
Explorer | Level 4
3 years ago

App syncing is paused. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi helpme5, if you try to unpause the app momentarily, and then try to disable Backup, do you notice any difference? 

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