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TheEngineer's avatar
TheEngineer
Explorer | Level 4
3 years ago
Solved

installing and cloning new SSD drive

Hi   I currently have a old 1TB SSD Drive with the dropbox folder on it.  I'd like to install a new 4 TB drive in my laptop and clone the old drive onto the new larger capacity SSD drive without ha...
desktop
Folders
Setting up the apps
  • Jay's avatar
    Jay
    3 years ago

    Hi TheEngineer, thanks for bringing this to our attention.

     

    It's likely that the same 'drive' won't be detected as the original drive the Dropbox folder was on originally. 

     

    This would result in the app trying to create another Dropbox folder, or renaming the older folder.

     

    If you have any further queries, feel free to message back.

DBuser555's avatar
DBuser555
Explorer | Level 3
2 years ago
Hello, I am late to this thread but I am having this same issue now, except that in my case, I didn't notice the problem for 2 weeks after cloning my D drive that now what should be a 118GB used in the new 1T cloned D drive, is that it's 732GB full! When I view it, it's massively Dropbox. (I ended Dropbox in the task manager as I couldn't find the stop sync, and now even though the files are clogging up the D drive, some files I can't access now - which seems like another problem, I only use Dropbox to put files there to save not sync if that makes sense). I keep all my files Local on the PC desktop, so it seems like something else changed too)

Can someone help me sort this out?
Thank you
DBuser555's avatar
DBuser555
Explorer | Level 3
2 years ago

P. S. The former/original d drive was 118GB full of data, that's all it should be now, give or take. Nothing else changes at all. I need to get Dropbox working correctly and get rid of all this ~600GB of duplicates.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi DBuser555, thanks for the details, I'd recommend contacting the support team directly for them to investigate this matter in more detail on their end.

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