Forum Discussion

Sarah W.31's avatar
Sarah W.31
New member | Level 1
10 years ago

iPad app won't let me log in - please help!

The dropbox app won't let me login on the iPad app, it keeps giving me the message "login failed" even though the credentials are 100% accurate.   Also, for every four or five tries I do, it take...
Mobile
Setting up the apps
Katie W.3's avatar
Katie W.3
New member | Level 1
10 years ago

Same problem.  No joy on any mobile devices but I can sign in on the desktop NO PROBLEM.  I have changed my password three times, each time making it simpler and nothing works.  

Unfortunately, not being able to access drop box on my devices literally cripples the software that I just paid for to work on and sync across desktop and devices.  This stinks.

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