Forum Discussion

Sarah W.31's avatar
Sarah W.31
New member | Level 1
10 years ago

iPad app won't let me log in - please help!

The dropbox app won't let me login on the iPad app, it keeps giving me the message "login failed" even though the credentials are 100% accurate.   Also, for every four or five tries I do, it take...
Mobile
Setting up the apps
Kmbrum's avatar
Kmbrum
New member | Level 2
10 years ago
Same issue except I have an iPhone 7 with the latest update.
Julie M.18's avatar
Julie M.18
New member | Level 2
9 years ago

I am having the same issue.  I have used dropbox many many times on my ipad but am now having lots of issues logging in.  

    • Julie M.18's avatar
      Julie M.18
      New member | Level 2
      9 years ago

      Yes,  I have done all those things.  

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        9 years ago
        And you get a reset password and that doesnt work when you use it on the iPad?

        Have you checked then you are using the most up to date version of Dropbox?

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