Forum Discussion

Don H.26's avatar
Don H.26
New member | Level 1
11 years ago
Solved

Ipad does not show files.

I have been using Dropbox on my Win 7 desktop and Android Nexus 7 for about a year with good success. I just started my wife's retired (Factory resetL I used the Apple Dropbox app and set it up, I ca...
Mobile
Setting up the apps
  • garrettbjj's avatar
    garrettbjj
    9 years ago

    I had the same problem and I found a SOLUTION

    There are 2 options to log in with : 

     

    - sign in with Google

    ----- or ------

    Email + Password

     

    Make sure that you are signing in with the same method on both devices (Ipad and Computer)

     

    I had to sign out on my ipad and than sign in with Email + Password - and than it was all fine.

     

    Best wishes 

Ed M.22's avatar
Ed M.22
New member | Level 2
11 years ago

Are you not seeing the names of your files? On iPads, Dropbox doesn't download the files but should show you the names so they can be downloaded as needed.

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