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Don H.26's avatar
Don H.26
New member | Level 1
11 years ago
Solved

Ipad does not show files.

I have been using Dropbox on my Win 7 desktop and Android Nexus 7 for about a year with good success. I just started my wife's retired (Factory resetL I used the Apple Dropbox app and set it up, I ca...
Mobile
Setting up the apps
  • garrettbjj's avatar
    garrettbjj
    9 years ago

    I had the same problem and I found a SOLUTION

    There are 2 options to log in with : 

     

    - sign in with Google

    ----- or ------

    Email + Password

     

    Make sure that you are signing in with the same method on both devices (Ipad and Computer)

     

    I had to sign out on my ipad and than sign in with Email + Password - and than it was all fine.

     

    Best wishes 

Jennifer G.13's avatar
Jennifer G.13
New member | Level 1
10 years ago

Today I uploaded 2 PDF files onto my dropbox account.  They synced to my ipad and showed up on my dropbox account.  I then went into the same 2 PDF files on my windows computer and re-edited them with the capability of being able to edit and type.  Afterwards, I uploaded these same 2 PDF files -- edited to allow typing.  I see them uploaded on the dropbox account, but are not able to sync them to my ipad pro.  Now, when I go into my dropbox account on my ipad pro, I get a sync failed error message.  It seems now that I'm no longer able to sync anything to my ipad pro, even though I can upload to my dropbox account.  Any ideas from anyone is greatly appreciated.

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