Forum Discussion

BobbyP's avatar
BobbyP
Helpful | Level 5
1 month ago

iPod won't Connect to my Dropbox account.

Hello. I have an iPod running iOS 12.5.8. When I try to login  to my account using the iOS app I get the following error,  "Unable to Connect to Dropbox There may be a problem with your iPod's int...
iOS
Mobile
BobbyP's avatar
BobbyP
Helpful | Level 5
1 month ago

This is not the case. I have a second Ipod running iOS 12.5.8 and it runs the app fine.

I don't know what is different in the second iPod that allows Dropbox to work.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    1 month ago
    BobbyP wrote:

    I have a second Ipod running iOS 12.5.8 and it runs the app fine.

    Its a quirk in the system. At some point it is going to stop working I'm afraid - its possible the system hasnt got around to disconnecting it, or, its not tried to update etc. yet, however, the information IS accurate and to work on an iPad you need 16.7.10 or higher now. 

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