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Forum Discussion

JGersh's avatar
JGersh
Helpful | Level 5
3 years ago
Solved

New message notifications will not go away

I have several “unread” messages from Dropbox which when opened or marked as read the “2” displayed above the icon will not go away.  The marked as read button does nothing and there appears to be no...
Mobile
Notifications
Tablet
  • Monty3's avatar
    Monty3
    3 years ago
    I ended up removing App from iPhone and reloaded it. Bit of a faff but worked
Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
clira wrote:

It seems that when you sign and out and back in, your must AGAIN set the passcode requirement on the device.

That's the intended behavior, and it's how you reset the passcode if you ever forget it. The same happens if you uninstall/reinstall the app.

clira's avatar
clira
Collaborator | Level 9
3 years ago

Hmmm…if you forget the passcode, how can you even get into the app to sign out(and thus turn off the passcode requirement)?

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