Forum Discussion

Cerebro's avatar
Cerebro
Helpful | Level 6
5 years ago

Notification Badge in Menubar Icon - How Do I Make It Go Away?

Hi.  I'm running Dropbox v121.4.4267 on Mac OS High Sierra.  I don't if something happened with an automatic update.  Now, I'm getting something I haven't seen before.  I, suddenly, have a red badge ...
desktop
Setting up the apps
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi there Koorbloh, sorry to jump in here, but could let us know if you tried accessing your notifications on the desktop app to see if there's any unread notification that's causing this?

 

Any additional information or screenshots are more than welcome! 

Koorbloh's avatar
Koorbloh
Explorer | Level 3
3 years ago

that's the first thing i did. no notifications! but there was an old transfer that had no gone through. but i deleted that. red numeral on two different computers.

 

koorbloh

  • Koorbloh's avatar
    Koorbloh
    Explorer | Level 3
    3 years ago

    the notifications read "all quiet now...."

     

    koorbloh

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hey Koorbloh, would you mind sending over a screenshot of the icon, so we can have a visual of this as well?

      • Koorbloh's avatar
        Koorbloh
        Explorer | Level 3
        3 years ago

        Hi Hannah,

         

        here is the screen shot:   

        hope that helps....not to be able to see when a saved file to dropbox is actually synching is very annoying.....

         

        koorbloh

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