Notification Badge in Menubar Icon - How Do I Make It Go Away?

Hi JimFuoco, just sent you an email, I'll see you there.

Cheers! 

Same here. Please help.

MacOS 12.3, M1.

Hi David H.33, thanks for posting here today! 

I can see that you're currently having the same issue as the OP, with the menu bar icon and our notification badge. 

Have you tried all of the troubleshooting steps mentioned throughout this thread?

Let me know more!

Thanks Megan,

the "switch account" tip did the trick.

Let me add, though, that this is very hidden. Proper UX patten would be: if you get the badge top-level, every subsequent interaction steps should also have one to guide you to the place where the notification actually is.

Thanks

David

Glad everything is back on track now David H.33!

I'll make sure to forward your thoughts to the appropriate areas so we can continue to improve.

Recently a red numeral appeared on my taskbar icon. i have no notifications. i cannot get rid of it. no problem except that now the blue synching icon does not function, even when material is being synched. the red numeral appears on all my devices so it is not specific to any one of them. i tried a re-install and that did not work. i like to know when my stuff is synching correctly....very annoying!

Sonoma 14.0 -- I have this problem as well -- started as soon as I installed my new Studio M2 Ultra. I would really like to be able to make that badge go away -- it draws my eye and makes me crazy. I do not have any other accounts so I can't switch back and forth as some have done. Thanks

Never mind -- finally found it -- I had to locate an upsell ad cajoling me to buy a bigger plan and find the no thanks button and now it's gone. Rather irritating but fixed.

Hi Koorbloh, welcome to our Community! 

If you could share some additional info with me, such as the device's OS, and syncing status, along with the version of the app you're using, that'd be amazing. 

Also, I merged you to a similar thread, where the OP expressed a similar issue.  Have you tried any of the troubleshooting steps mentioned here? 

Let me know more, and we'll take it from there!

Hi Megan!

thanks for replying.

i think the red numeral appeared when i tried to transfer a file instead of sharing it. but i just went in and was able to delete the pending transfer, which i had never completed. but the red numeral is still with me. it is present on my desktop and on my thinkpad, thus it doesn't seem to be an issue with a particular device. i tried the re-install on the desktop to no avail. the real problem is that the presence of the numeral precludes the blue synching icon from working. this is very annoying since i like to be sure that my synching is always working.

i'm running Win 10, not 7 as i previously mentioned. any and all help much appreciated!

koorbloh