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Jack420's avatar
Jack420
Helpful | Level 5
6 months ago

Re: Accessing the Dropbox site disables my internet connection

Hi Jay

  1. I tried incognito mode that still didn’t work
  2. I deleted my temp internet files and cookies and other things that also didn’t work.
  3. I have not tried a different browser yet. I will try that and let you know. 

Dropbox works fine on my laptop and phone. I can log into drop box on all devices but the internet connection drops soon after on this affected desktop. Logging in is not required to drop the internet connection though. 

I also tried to vary it up by rejecting all Dropbox.com cookies to see if that could make a difference but it doesn’t. 

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

    Could you try temporarily disabling them to see if this helps?

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