Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
Forum Discussion
Re: continually being asked to download and sign in
How did you fix it? I also have kaspersky installed.
1 Reply
Replies have been turned off for this discussion
Jimmyfd83 wrote:
How did you fix it? I also have kaspersky installed.Please try the below from ihill
This is what Kaspersky told me to do
1. Open Kaspersky and click on "Settings" (cog, bottom left).
2. Go to "Protection" (left) > "Software Updater" (Right).
3. Uncheck the "Automatically download and install updates.." check box.
4. Close 'Settings".
5. Now go to "Tools" > "Software Updater". If Dropbox is in the list of applications click on the arrow net to "Update" and select "Do not update this application". If you cannot find the Dropbox application there this means that Dropbox is at the latest version. In this case keep checking until Kaspersky finds an update for Dropbox then perform step #5.
6. After you exclude Dropbox from Software Updater you can re enable the "Automatically download and install updates.." check box (step #3).
