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Onalayah's avatar
Onalayah
Explorer | Level 3
3 years ago
Solved

I'm being told I don't have permission to download.

I am participating in a group practice that I registered with through Eventbrite. The three-day course included downloadable material. The links were on the Eventbrite webpage, and they took me to Dropbox, where I can see and playback the material.  But despite being logged into my account, I kept getting an error code telling me I did not have permission to download.

The event coordinator does not know why that was, so I thought it might be on my end.

Does anyone know why this might happen?

  • Mark's avatar
    Mark
    3 years ago

    Basically if you are being told you cannot download them there isnt anything you can do - its a setting they need to change 🙂

4 Replies

  • Onalayah's avatar
    Onalayah
    Explorer | Level 3
    3 years ago

    I'll check with other participants, but I understand that the files are supposed to be downloadable.  I'll post back as soon as I know.

    Thanks, Mark 🙏🏼

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Basically if you are being told you cannot download them there isnt anything you can do - its a setting they need to change 🙂

  • Onalayah's avatar
    Onalayah
    Explorer | Level 3
    3 years ago

    Thank you again, Mark, and yes, you're right!

     

    I'm starting to hear back from the community of participants, and everyone is facing the same problem.

    As you said, it's a setting issue on the host's side.  I will pass along the link you provided. 😁

    Onalayah

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