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Mickey M.1's avatar
Mickey M.1
Explorer | Level 4
2 years ago

Re: Error message 0xc000007b upon installation.

My dropbox on Win 11 somehow stopped auto updating. It's still 174.3.5762. I have another Win 10 PC and it's updated all right. I even tried to manually update but got error. How can I fix it?

4 Replies

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago
    Mickey M.1 wrote:

    I even tried to manually update but got error. 

    Which was?

  • Nathanisaac's avatar
    Nathanisaac
    New member | Level 2
    2 years ago

    First of all disable your antivirus software, sometimes Antivirus software can interfere with Dropbox updates if it fails, you can uninstall and reinstall Dropbox. I think these steps must work

  • Mickey M.1's avatar
    Mickey M.1
    Explorer | Level 4
    2 years ago

    Can't finish install and get an error message 0xc000007b.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Mickey M.1, I've merged your post into this thread. Could you try these steps to see if they help with the installation of the app?

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