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Birsay1's avatar
Birsay1
Helpful | Level 6
1 year ago

Re: The Dropbox right-click options are gone from my Mac's Finder.

Thank you. Sure, here it is.

 

3 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hey Birsay1!

    My colleague, Nancy, suggested that you perform an advanced reinstall in her earlier response here

    From our side, we want to exhaust all troubleshooting steps, and help you get to the bottom of this.

    If you'd like to proceed, please ensure that OneDrive or any other third-party apps that might be interfering with Dropbox have been disabled while you follow the steps.

    It's also important to keep in mind that even if we move our conversation to ticket, this route will most likely be unavoidable.

  • Birsay1's avatar
    Birsay1
    Helpful | Level 6
    1 year ago

    Okay, I  will give it a try. I'll need to set aside some time for it, so it may take me awhile to let you know the results. Thank you.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Sure thing Birsay1

    Take as much time as you need, and let us know of the results! 🤓

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