Forum Discussion

Neal's avatar
Neal
Icon for Community Manager rankCommunity Manager
4 months ago

Re: The new macOS Tahoe is arriving. Is Dropbox ready this time?

Hi all,

Thank you for letting us know. As you're all aware, these issues can arise with brand new OS releases.

Thankfully a fix should be live in the latest Beta Release if you all want to try installing.

5 Replies

  • tonysneed's avatar
    tonysneed
    New member | Level 2
    3 months ago

    As of Beta Build 233.3.4870, Dropbox does not seem to be compatible with Mac OS Tahoe. Would appreciate addressing this.

  • Neal's avatar
    Neal
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Thanks tonysneed​,

    Could you let me know the specific issue you're running into? Where exactly is the breakdown happening, any context or screenshots would be greatly appreciated.

  • tonysneed's avatar
    tonysneed
    New member | Level 2
    3 months ago

    Dropbox simply displays the message: Reconnecting to the internet. This may take a moment. See screen shot.

     

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hi from me as well, tonysneed! Since you previously mentioned running the beta app version (233.3.4870), can you switch to the stable one instead and let me know if the error persists? 

    To do so, you’ll first need to turn off early releases via your General tab here, and then download the latest stable app version via this link.

  • tonysneed's avatar
    tonysneed
    New member | Level 2
    3 months ago

    All I needed to do was restart my computer for the Dropbox app to reconnect. This was necessary both for the beta version as well as the stable version.

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