Forum Discussion

florismk's avatar
florismk
Helpful | Level 6
3 months ago

Re: Update 232.4.5988 causes unnecessary full re-sync.

Hi Megan​ ,

Please be aware that there's a difference between Available Offline (white icon with green border; local file may be deleted by Dropbox to save space) and Always Available Offline (green icon; local file will never be deleted by Dropbox).

All my files and folders currently have the white-with-green-border Available Offline icon, where they previously had the green Always Available Offline icon. The latter is what I want. I can change the sync status by setting the files and folders to Online Only first, and then choosing Make Available Offline. When I do that, all folders and files I've selected switch to the green icon (after downloading again). That also demonstrates that the two statuses are different.

This diffference in status is also documented in your own Help pages: Dropbox sync icons in the Windows desktop app - Dropbox Help - Dropbox Help.

So what I'm talking about is that Dropbox needs a way to change sync status from Available Offline to Always Available Offline. Without going through Online Only, because that forces the entire Dropbox folder to re-download.

Do you see what I mean?
Floris

3 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hey Floris, hope you don’t mind if I chime in. 

    I see you also have a similar thread here. 

    Besides Hannah’s feedback, I also passed your comments here along to our team. This way, they can see how this affects you and take your suggestion into consideration in the future.

  • Dell_Dropbox's avatar
    Dell_Dropbox
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey there, no further action is required on this particular suggestion. But if you have something different you want to discuss you can check out the Ideas forum. 

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