Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Update 232.4.5988 causes unnecessary full re-sync.
Application Affected Dropbox for Windows Device Microsoft Surface Pro 0 Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 232.4.5988
Question or I...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey florismk!
Happy to see that the app is fully updated.
If the files/folders are already set to available offline, then that'd explain why you don't have the option.
Keep in mind that you can always use these steps in order to make to make your files available offline by default.
If you need something else, please let me know and I will be more than happy to help every step of the way.
Hi Megan ,
Please be aware that there's a difference between Available Offline (white icon with green border; local file may be deleted by Dropbox to save space) and Always Available Offline (green icon; local file will never be deleted by Dropbox).
All my files and folders currently have the white-with-green-border Available Offline icon, where they previously had the green Always Available Offline icon. The latter is what I want. I can change the sync status by setting the files and folders to Online Only first, and then choosing Make Available Offline. When I do that, all folders and files I've selected switch to the green icon (after downloading again). That also demonstrates that the two statuses are different.
This diffference in status is also documented in your own Help pages: Dropbox sync icons in the Windows desktop app - Dropbox Help - Dropbox Help.
So what I'm talking about is that Dropbox needs a way to change sync status from Available Offline to Always Available Offline. Without going through Online Only, because that forces the entire Dropbox folder to re-download.
Do you see what I mean?
Floris
- Nancy
Hey Floris, hope you don’t mind if I chime in.
I see you also have a similar thread here.
Besides Hannah’s feedback, I also passed your comments here along to our team. This way, they can see how this affects you and take your suggestion into consideration in the future.
- Dell_Dropbox
Community Manager
Hey there, no further action is required on this particular suggestion. But if you have something different you want to discuss you can check out the Ideas forum.
