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Forum Discussion
Walter
Dropbox Community Moderator
2 years agoRe: Windows app stuck "updating dropbox account"
What about the screenshot Nancy asked for sfmitch?
8 Replies
Replies have been turned off for this discussion
- sfmitch2 years agoExplorer | Level 3
I thought I uploaded them already. I'll try again...
- Walter2 years ago
Dropbox Community Moderator
Thanks for the screenshots sfmitch
Could you try an advanced reinstall and let us know if the issue persists?
Just make sure to remove the device from your Security page as well during that process.
- sfmitch2 years agoExplorer | Level 3
I'll give that a go.
- Megan2 years ago
Dropbox Community Moderator
Definitely keep us on the loop sfmitch!
- sfmitch2 years agoExplorer | Level 3
nothing shows up on Security Page - this is a business account, do I need to look elsewhere?
- Megan2 years ago
Dropbox Community Moderator
Hey sfmitch, no need, just try the advanced reinstall as you normally would.
- sfmitch2 years agoExplorer | Level 3
That might have worked. I will check back with user tomorrow to make sure but things look promising.
- Megan2 years ago
Dropbox Community Moderator
No worries, we'll be waiting for your update sfmitch! 😎
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