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Forum Discussion
AcerbicMaelin
7 years agoExplorer | Level 3
Renaming files: windows re-selects entire filename when other files resync
Found a reproducible annoyance in Windows 10 with Dropbox. I often cycle through a lot of folders using the tab key to rename them one at a time, and this produces an issue where, as soon as the Drop...
- 5 years agoHey AntennaMan!
Thanks for following up with us!
It looks like this is not a Dropbox specific issue, and it's appearing with other cloud programs as well.
Now, it'd be wise to note, that since this isn't an issue caused by Dropbox or pertaining just to us, we're not able to provide a precise solution.
I'd definitely suggest checking in with Microsoft about this, as well just to make sure you've exhausted all options and to also let them know about this.
Give me a nudge if you have any other questions!
Daphne
Dropbox Community Moderator
6 years agoHey there everyone, thank you so much for your ongoing updates here!
Our team have been looking into this and would like to do a little further investigation and need some additional examples to help with this.
I've just sent a brief email to each of you here, if you have the time then please check your inbox for my message and we can go from there.
alexonskiogc, I could see that you already have an open communication with our team regarding this so I've just passed along your comments there.
Thank you so much for your patience, let me know if you have any questions!
samuelguerin
5 years agoExplorer | Level 4
I have 10 professionnal licences, 200$ per month. Just reading Daphné's answers got me even more upset. Reading customers situation and gaining time by asking annoying questions ''which versions we are using'' when you are completely aware of what is going on.
If you can't fix it, tell us.
- Daphne5 years ago
Dropbox Community Moderator
Hey there samuelguerin!
As mentioned here, our team are indeed aware of the issue and would like to investigate further into this via our Support channel.
If you'd like to do so, please let me know and I'd be happy to reach out and create a ticket for you. Thanks!
- mfoxrb5 years agoHelpful | Level 6Hey everyone,
A partial workaround I've been using is Bulk Rename Utility. It's a powerful app that functions basically as the name implies. If you need to make a lot of specific/similar edits to file names, this avoids the Dropbox issue. You can download it here: https://www.bulkrenameutility.co.uk/
It's free for personal use, but requires a paid license for business/professional use.- Matthias C.5 years agoHelpful | Level 6
Also experiencing the same issue, have been for years. If I can help in fixing this, please open a ticket for me.
Windows 10 20H2
Dropbox 112.4.321
- Daphne5 years ago
Dropbox Community Moderator
Thanks for joining the discussion Matthias C.
I've just sent you a brief message to the email linked with your profile here. When you have the chance, please get back to me there - cheers!
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