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Renaming files: windows re-selects entire filename when other files resync
Found a reproducible annoyance in Windows 10 with Dropbox. I often cycle through a lot of folders using the tab key to rename them one at a time, and this produces an issue where, as soon as the Drop...
- Hey AntennaMan!
Thanks for following up with us!
It looks like this is not a Dropbox specific issue, and it's appearing with other cloud programs as well.
Now, it'd be wise to note, that since this isn't an issue caused by Dropbox or pertaining just to us, we're not able to provide a precise solution.
I'd definitely suggest checking in with Microsoft about this, as well just to make sure you've exhausted all options and to also let them know about this.
Give me a nudge if you have any other questions!
Has there been any movement in the last 6 months?
This is still a daily annoyance that solely occurs with Dropbox, the problem goes away if Dropbox is closed, and doesn't occur when using other similar cloud storage/sync services such as Onedrive, Livedrive or Google Drive.
Also, I can confirm that this problem has gotten worse in recent months.
Before, pausing Dropbox stopped the problem completely, so the 'work around' was to pause Dropbox, rename files en masse, resume Dropbox and let it catch up. Annoying but workable.
Now the file issue still persists when paused, albeit to a lesser degree than if not paused - 1 in every 7 documents rather than 1 in every 2 when unpaused. I am unsure when precisely this change occurred, and am unsure if it is a Dropbox update or a Windows one that has caused this further disintegration, but this has only led to further annoyances which still seem to solely affect Dropbox files and not other files hosted through alternative cloud storage providers.
Really hope Dropbox gets back to us about this, considering this issue was first raised in April 2019!
- Walter
Dropbox Community Moderator
Hey Joe95, thanks for the nudge on this and I appreciate your feedback too.
I looked a bit into this issue and I found that this isn't an issue caused by Dropbox or pertaining just to Dropbox, so we're not able to provide a solution for this issue.
I'd recommend getting in touch with Microsoft for further assistance in this case. - Thanks for having another look at this. It is obviously an issue that arises out of the combination of Windows and Dropbox running. You might be right that this is an issue that Dropbox cannot fix. But at least you have much more powerful channels to get in touch with Microsoft and have them fix this than a normal user has. So I would suggest that someone at Dropbox can get in touch with Microsoft and find a solution to this.
Are you serious with this response? It's not like we are talking about running your app on some unsupported obscure OS. This is just insulting TBH.
Hi Walter
Thanks for getting back to us on this.
Just to confirm, I have tested Dropbox, Livedrive, Onedrive and Google Drive for Desktop, only Dropbox has these 'highlighting all parts of the name multiple times' bug.
As mentioned in my last comment, seemingly since a new update, either for Dropbox or Windows, this issue has gotten worse, how the sure but annoying solution of pausing doesn't fix the issue either.
Can you please utilise your much more useful and competent Microsoft contacts and ask them to launch a joint investigation with Dropbox into this issue because this has persisted for over 2 years and now is getting worse - plus it's solely related to Dropbox -w- Windows interactions, so far none of the other cloud storage providers have presented this issue, so it is a Dropbox integration problem rather than just a Windows problem.
I can confirm the problem and I can confirm the relation between Dropbox and Windows. I tested Sync and there you don't have the problem.
So for sure there is something that differs Dropbox from other Cloud Apps, which creates this issue.
Another bump for this thread, still a daily annoyance.
please fix this. NOW!
Can confirm this is a right PITA.
Can also confirm it's a DROPBOX problem.
