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Forum Discussion
eater
8 years agoHelpful | Level 5
Suddenly, Ubuntu Dropbox wants authentication and won't start
I've been running Dropbox on my Ubuntu 18.04 desktop just fine for months. Today, I noticed the application had stopped, so I tried to start it again and it said "Authentication is needed to run '/bi...
- 7 years ago
Hi Emanuele P.1. I went back and forth with the Dropbox engineering team for two months with no solution. Then I finally just randomly on my own tried removing the 10 or so symlinks that happened to be in my Dropbox directories, and that made it all start working normally again.
I see Lusil gave you that suggestion, so maybe my experience has now made it into the Dropbox manual.
Hope that helps!
Emanuele P.1
7 years agoExplorer | Level 4
Is there a known solution for this issue? It suddenly started the same behavior both for my laptopt (Ubuntu 18.10) and my wife's (Ubuntu 16.04 and, to try fixing it, Ubuntu 18.10).
In both cases the issue started when Dropbox had to sync a big amount of data (several dozens GB). It stopped syncing halfway, and started giving this problem every time after. Reinstalling Dropbox (from command line or software center, even deleting the hidden preference folders) doesn't solve it.
eater
7 years agoHelpful | Level 5
Hi Emanuele P.1. I went back and forth with the Dropbox engineering team for two months with no solution. Then I finally just randomly on my own tried removing the 10 or so symlinks that happened to be in my Dropbox directories, and that made it all start working normally again.
I see Lusil gave you that suggestion, so maybe my experience has now made it into the Dropbox manual.
Hope that helps!
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