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Version 378.1.2 running on Android 9. The app will not launch. Thoughts?
Hi
Version 378.1.2 running on Android 9, phone is an Honor Play COR-L29
The app will not launch... any ideas? Are others experiencing issues?
Andy
Hi andydbarker, let's jump right into this!
It might sound trivial, but have you tried uninstalling the app temporarily?
Once you do that, please re-start your phone, and then install it again. If you notice the same behavior then, please let me know.
Thanks a bunch!
4 Replies
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- Megan
Dropbox Community Moderator
Hi andydbarker, let's jump right into this!
It might sound trivial, but have you tried uninstalling the app temporarily?
Once you do that, please re-start your phone, and then install it again. If you notice the same behavior then, please let me know.
Thanks a bunch!
- Thanks, I will give that a try, I'm abroad at the moment so I'll have to find a café with decent Wi-Fi to do it. I will let you know though.
Andy - Megan
Take your time, no need to worry andydbarker!
Just give us a shout and let us know the results once you've tried it.
Take care!
- Worked a charm, thanks for your time and suggestion.
Andy
