You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Install
708 TopicsCannot run headless Dropbox in WSL linux
I am using the Windows Subsystem for Linux (WSL). I've attempted to install a headless version of dropbox in both the Debian and Ubuntu distributions in WSL. I followed these instructions athttps://www.dropbox.com/install-linux : cd ~ && wget -O - "https://www.dropbox.com/download?plat=lnx.x86_64" | tar xzf - ~/.dropbox-dist/dropboxd Running this last command produces the following output: dropbox: load fq extension '/home/brandon/.dropbox-dist/dropbox-lnx.x86_64-206.4.6506/cryptography.hazmat.bindings._openssl.abi3.so' dropbox: load fq extension '/home/brandon/.dropbox-dist/dropbox-lnx.x86_64-206.4.6506/cryptography.hazmat.bindings._padding.abi3.so' dropbox: load fq extension '/home/brandon/.dropbox-dist/dropbox-lnx.x86_64-206.4.6506/apex._apex.abi3.so' dropbox: load fq extension '/home/brandon/.dropbox-dist/dropbox-lnx.x86_64-206.4.6506/psutil._psutil_linux.cpython-38-x86_64-linux-gnu.so' dropbox: load fq extension '/home/brandon/.dropbox-dist/dropbox-lnx.x86_64-206.4.6506/psutil._psutil_posix.cpython-38-x86_64-linux-gnu.so' dropbox: load fq extension '/home/brandon/.dropbox-dist/dropbox-lnx.x86_64-206.4.6506/google._upb._message.cpython-38-x86_64-linux-gnu.so' dropbox: load fq extension '/home/brandon/.dropbox-dist/dropbox-lnx.x86_64-206.4.6506/tornado.speedups.cpython-38-x86_64-linux-gnu.so' dropbox: load fq extension '/home/brandon/.dropbox-dist/dropbox-lnx.x86_64-206.4.6506/wrapt._wrappers.cpython-38-x86_64-linux-gnu.so' dropbox: load fq extension '/home/brandon/.dropbox-dist/dropbox-lnx.x86_64-206.4.6506/PyQt5.QtCore.so' dropbox: load fq extension '/home/brandon/.dropbox-dist/dropbox-lnx.x86_64-206.4.6506/PyQt5.QtCore.so' Couldn't start Dropbox. This may be a temporary error. Please restart Dropbox. Get more help at https://www.dropbox.com/c/help/permissions_error If the issue persists, please contact Dropbox support with the following info for help: /tmp/dropbox_errorfvj_1y99.txt The referenced file at the end shows the following error: ImportError: libgthread-2.0.so.0: cannot open shared object file: No such file or directory Apparently dropboxd is expecting some packages to come pre-installed (no mention of this in the installation instructions). After some research, I found that the following command installed the required shared object: sudo apt-get install libc6 After this, I attempted to run dropboxd once again, but this time obtained the following error: dropbox: load fq extension '/home/brandon/.dropbox-dist/dropbox-lnx.x86_64-206.4.6506/PyQt5.QtDBus.so' b'!! (Qt:Fatal) This application failed to start because it could not find or load the Qt platform plugin "xcb".\n\nAvailable platform plugins are: xcb.\n\nReinstalling the application may fix this problem.' Segmentation fault Apparently, this non-GUI version of Dropbox requires the Qt GUI framework. Interesting... I proceeded to install Qt5 with the following: sudo apt install qtbase5-dev Now when I run dropboxd, the program stalls on this step: dropbox: load fq extension '/home/brandon/.dropbox-dist/dropbox-lnx.x86_64-206.4.6506/PyQt5.QtDBus.so' I don't understand why the program freezes here. Any help would be appreciated.439Views2likes2CommentsDropbox in Linux 32 bit unable to download the proprietary daemon
I have an old 32 bits computer in which I installed Linux LMDE 6 (the latest 32 bit version of Linux Mint). The OS comes with a 32 bit version of Dropbox version 2020.03.04 that can be installed through the software center or through: $ sudo apt install dropbox When running the application with: $ dropbox start I get the message: Starting Dropbox... The Dropbox daemon is not installed! Run "dropbox start -i" to install the daemon Then I run: $ dropbox start -i and a window opens with the message: "In order to use Dropbox, you must download the proprietary daemon", and I click in 'OK' But then it fails to download the proprietary daemon, giving the message: "Trouble connecting to Dropbox servers. Maybe your internet connection is down, or you need to set your http_proxy environment variable." Then I downloaded the latest Debian 32 bit package I found in https://linux.dropboxstatic.com/packages/debian/dropbox_2024.04.17_i386.deb, installed it, but the problem to download the daemon still persists. Finally, following some tips in the internet, I tried to download the daemon manually, using the command: $ wget -O - "https://www.dropbox.com/download?plat=lnx.x86" and I get an ERROR 404: Not found. I concluded from this that the 32 bit daemon is not longer available at the Dropbox repository. Is it possible to obtain a 32 bit daemon anywhere else? Are we cursed to not use Dropbox in 32 bit Linux anymore? If the 32 bit daemon is no longer available, why 32 bit Debian packages are still maintained?60Views0likes5CommentsPermissions error on desktop app as appdata points to non-existant location on Mac
I have done a complete uninstall using app cleaner, then deleted any library files containing the words dropbox. I then did a fresh reinstall. However dropbox desktop will not run since appdata points to a non-existant location: See appdata below. How do I repoint appdata???? bn.BUILD_KEY: Dropbox bn.VERSION: 213.4.4597 bn.constants.WINDOWS_SHELL_EXT_VERSION: 77 bn.is_frozen: True machine_id: c1f3ed7b-b9b2-5ad4-b89d-4f5f66b7a99d pid: 1100 ppid: 1 uid: 503 user_info: pwd.struct_passwd(pw_name='Doug', pw_passwd='********', pw_uid=503, pw_gid=20, pw_gecos='Doug', pw_dir='/Users/Doug', pw_shell='/bin/zsh') effective_user_info: pwd.struct_passwd(pw_name='Doug', pw_passwd='********', pw_uid=503, pw_gid=20, pw_gecos='Doug', pw_dir='/Users/Doug', pw_shell='/bin/zsh') euid: 503 gid: 20 egid: 20 group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root']) effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root']) DYLD_LIBRARY_PATH: None cwd: '/' real_path='/' mode=0o40755 uid=0 gid=0 parent mode=0o40755 uid=0 gid=0 HOME: '/Users/Doug' appdata: '/Users/dougeleratdough/.dropbox/instance1' real_path='/Users/dougeleratdough/.dropbox/instance1' not found parent not found dropbox_path: None not found parent not found sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox' real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox' mode=0o100755 uid=503 gid=20 parent mode=0o40755 uid=503 gid=20 trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' not found parent not found tempdir: '/var/folders/yg/mw9zvcl5741dbq55qtdr5bfm0000gq/T' real_path='/private/var/folders/yg/mw9zvcl5741dbq55qtdr5bfm0000gq/T' mode=0o40700 uid=503 gid=20 parent mode=0o40755 uid=503 gid=20 Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 1384, in safe_makedirs File "desktop/dropbox/fsutil.py", line 709, in safe_makedirs File "../mac_arm64_dropbox_virtual_env/lib/python3.8/os.py", line 213, in makedirs File "../mac_arm64_dropbox_virtual_env/lib/python3.8/os.py", line 213, in makedirs File "../mac_arm64_dropbox_virtual_env/lib/python3.8/os.py", line 223, in makedirs PermissionError: [Errno 13] Permission denied: '/Users/dougeleratdough' During handling of the above exception, another exception occurred: Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 8514, in main_startup File "desktop/dropbox/client/main.py", line 2763, in initialize File "desktop/dropbox/client/main.py", line 1771, in startup_low File "desktop/dropbox/client/main.py", line 1393, in safe_makedirs File "desktop/dropbox/fsutil.py", line 709, in safe_makedirs File "../mac_arm64_dropbox_virtual_env/lib/python3.8/os.py", line 213, in makedirs File "../mac_arm64_dropbox_virtual_env/lib/python3.8/os.py", line 213, in makedirs File "../mac_arm64_dropbox_virtual_env/lib/python3.8/os.py", line 223, in makedirs PermissionError: [Errno 13] Permission denied: '/Users/dougeleratdough'Solved37Views0likes5CommentsI installed the Dropbox desktop app but it doesn't launch
I managed to install Dropbox; however, after the installation, it doesn't launch. Even after uninstalling, restarting the PC, and reinstalling, it still won't work. The application disappears suddenly. Happened with the previous client builds.Solved90Views0likes7CommentsProblem transfering dropbox to external SSD drive in Macbook Air
I wanted to move my dropbox folder from my Macbook Air hard drive to an external SSD drive. I signed out of the app, signed back in However, the new dropbox location was created, however it is not linked therefore I do not get all of the links, and sync with dropbox. and it seems that the old link is still there. And I am unable to find out where the directory is. What I want is for dropbox to be linked to the external SSD drive Here are the screen shots: On the following image A - is the new dropbox directory on the external drive that was created. files and folders here do not have the Dropbox Links (like link address, etc) B - is the old location. it says that it is unlinked to dropbox However as you will see in the last image, this directory DOES have the dropbox links. In the new location (A) there are no dropbox links This is B, the old content in the location I want to replace. It seems that the dropbox link is still linked here, and as you can see the Dropbox Links for syncing are here.13Views0likes1CommentUbuntu 24.04 is stuck on "Starting..." after installing the app.
Installed from the Dropbox site on Aug 14, 2024. The tray icon comes up but only reacts to a click after Lock-Unlock of the screen (weird, but not critical). However the status stuck on "Starting...", and no syncronisation is happening. Itg appears to be new behavior, and I cannot think of what changed1.2KViews0likes8CommentsI can't activate File Provider on my Dropbox desktop application on Mac OS 15.1
I'm trying to debug a problem a user of my macOS application has, where it won't read files on an external drive handled by Dropbox. The files are in `~/Library/CloudStorage/Dropbox/`, which I assume means that she is using Dropbox with file provider support. I'm not a Dropbox user myself, but I'm trying to replicate her setup in order to investigate the problem, so I've downloaded the Dropbox app and signed up for a free trial. However, when I try to activate File Provider support, it says “You are not eligible for the new Dropbox for macOS on File Provider at this time,” without giving a reason. This is on a 2020 M1 MacBook Air with Sequoia 15.1. Does anyone know a way to get around this? And even better, does anyone have an idea why my app sometimes is unable to read her file?Solved145Views0likes9CommentsDropbox is installed on one user profile but other profiles get a pop-up to sign in to Dropbox
I'm on a Windows 10 PC that uses multiple Windows accounts (local accounts, it if matters). The Dropbox installer doesn't give the usual choice between setting it up for "all users" or "current user". As a result, the user who wants Dropbox is happy. But all the other users gets a popup *every time* they log in to Windows, asking them to sign into Dropbox and complete the installation. These users have no interest in Dropbox. Is there any way to get rid of the popup for the additional users?Solved6.1KViews1like12CommentsHow do I delete the Dropbox icon from my Quick Access on Windows?
I don't know if there's something wrong with me, but I genuinely don't know what to do. I'm not using Dropbox currently, so I deleted it from my computer (via Control Panel) and everything is fine. Except for the Dropbox folder/icon in Windows Explorer that I just can't get rid of. I uninstalled Dropbox completely and it's still there and I'm wondering is there a way to remove the icon as well? It's not a big deal and right now I'm more curious than anything to be honest. I've been using computers for almost 30 years and this is the first time when an icon beats me :P74Views0likes3CommentsDropbox Client for Linux on Ubuntu 24.04 LTS- icon not clickable.
Guys, I've noticed a bug on Dropbox Client on Ubuntu 23.10 and the same occurs on Ubuntu 24.04 LTS after a installed it from scratch on my machine. It's really a bug on the app on desktop. The problem is: the app on system tray doesnt open or show anything until the system is blocked to block screen and returns putting password. After that it works normally as it should. I recorded a short video showing the problem with you: https://youtu.be/6a4cvtZsRWo How can this issue be solved? Is this the right place to report it? God bless you all!Solved9.4KViews6likes34Comments