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1371 Topics

OpenPGP signature verification failed with Debian Trixie.
Warning: OpenPGP signature verification failed: http://linux.dropbox.com/debian trixie Release: The following signatures were invalid: BADSIG FC918B335044912E Dropbox Automatic Signing Key <linux@dropbox.com> Error: The package repository 'http://linux.dropbox.com/debian trixie Release' is not signed. please add new key to: https://linux.dropboxstatic.com/debian/dists/trixie/
Verwijs
15 hours ago Place Apps and Installations
7.2KViews
0likes
23Comments
Issue with connecting an additional machine to my account
Somethings not right. I have a free plan which allows me to sync on 3 computers however when I attempt to add a second machine I get a message I have to sign out of one of them. See attched. At this juncture I am only connected to 1 computer and want to add a second. Why would I at this point have to sign out of one of them. I don't understand. In effect it's telling me I can only be signed into 2 machines, NOT 3. I never used to have this issue before, what changed. Bruce
eipapp6
2 days ago Place Apps and Installations
20Views
0likes
1Comment
What is the 6 digit security authentication that I see when trying to access a new machine?
I'm moving my dropbox account off a Mac and onto a linux machine. When I try and install dropbox, I get as far as entering my email/password and it asks me for the 6 digit code on the "authenticator". I have no authenticator app I have used with dropbox. Dropbox support are being less than helpful. Does anyone have any ideas as to why this is happening and how to get around it? Thx
davidsi
2 days ago Place Apps and Installations
5.4KViews
1like
9Comments
Install the Dropbox desktop app on a different drive. Is this possible?
Is there a way to choose your own installation location for the dropbox program? My OS drive will otherwise drown (seems like 60Gb is not enough for only windowss 7). Or do I need to switch to a different cloud service? Yes I know how to move the sync folder, that is quite easy (and I now how to use google), I am not interested in that, I want to change the program files.
Solved
Evert_k
2 days ago Place Apps and Installations
20KViews
0likes
19Comments
Is there a way to stop using the File Provider version of the Dropbox app?
I have an M1 Mac Mini with Dropbox installed since Monetary, and I think it automatically started using File Provider, because it installed the DB folder in Cloudstorage. I just got a Macbook Air, running Ventura. I downloaded and installed Dropbox on the Air, and it asked if I wanted to use File Provider. I selected No, and it installed the DB folder in my User folder, which is great. I prefer this, since there are issues with using File Provider. I wanted to do the same on my Mac Mini, so I upgraded my Mini to Ventura. Then I thoroughly uninstalled Dropbox (I needed to use Terminal to get rid of the DB folder from the Cloudstorage folder), restarted my computer, installed Dropbox again, but it automatically installed using File Provider, putting the darn DB folder in the darn Cloudstorage folder again. Ugh! It's like some preferences were still on my computer, but nowhere I can think to look. I did remove the DB folder from Application Support as well. I also checked Activity Monitor as well to make sure nothing DB was running. Bottom line: How can I revert back to NOT using File Provider, and not having the DB folder in the Cloudstorage folder? I know it's possible not to use File Provider in Ventura 13.6.1 because this is happening right now on my M1 Macbook Air running the same exact OS as my Mini. DB version is also the same on both computers (187.4.5691)
besser26
2 days ago Place Apps and Installations
3.1KViews
0likes
4Comments
Dropbox update pop-up keeps re-appearing on Windows 11 even after update.
Help I'm losing my mind I now have 7 pop-ups asking me to install the latest update to Dropbox last month this happened I went to Dropbox/ download reinstalled the entire thing after I uninstalled it and while that solved the issue temporarily it's back again after a new update was released what it looks like is almost a virus but it's not I'll show you the installer screens and they appear to be issued by Dropbox I don't think you can fake that but I'm not 100% sure I have scanned for viruses just as an FYI but since there's no way to reach out to actual Dropbox and tell them that we're experiencing this bug on Windows PC specifically windows 11 its is requesting UAC I say yes ad it will popup again
Solved
lazman
2 days ago Place Apps and Installations
2.3KViews
2likes
30Comments
I reinstalled the desktop app on my Windows 10, and now I have two Dropbox folders on my device.
I accidentally interrupted reinstalling the Dropbox app on my Windows 10 desktop while I was trying to deal with sync issues. As a result, I am now in the following mess. 1) all my files are visible and up-to-date at dropbox.com 2) they seem to be replicated in a folder called Dropbox(Old) on my desktop 3) there is an empty folder called Dropbox on my desktop. My aim is to reinstall the app on my desktop in such a way that my files are replicated in the Dropbox folder, and Dropbox(Old) is deleted. Is it possible to do this, please? Or are there better alternatives? I am almost completely ignorant of the underlying technical issues. Thank you.
Solved
nige45
2 days ago Place Apps and Installations
3.2KViews
0likes
7Comments
The desktop app doesn't open, only my Dropbox folder does.
I need to get the actual app to open so I can change the settings (because even though I select "never for this device" for downloading photos, I get the stupid Download Photos window Every Friggin TIME I connect my phone to my computer). The problem is that when I 'open' the Dropbox app on my computer all it does is take me to the Dropbox files on my computer. The app itself never opens. I just installed the latest update and it still doesn't open the actual app.
Solved
jakryk
2 days ago Place Apps and Installations
35KViews
4likes
22Comments
Trying to install the desktop app on Linux Mint but I'm getting a pop-up error.
I have a brand new installation of Mint I'm trying to install Dropbox. I have Dropbox running on 2 other machines. I downloaded dropbox_2022_12_05_amd64.deb. When I try to run the install I get a pop-up window that says "Error Dependency is not satisfied libgtk-4-1 (>= 4.8.0)". I installed libgtk-4-1, but still get the same pop-up. How do I proceed? Thanks - JR
Solved
John Row
2 days ago Place Apps and Installations
6.7KViews
0likes
9Comments
I can't configure the Dropbox app on Ubuntu 24.04
Hi, I am required to use Dropbox for work on an Ubuntu 24.04 system, which is apparently supported as "Ubuntu 22.10 or higher" I followed the instructions at https://www.dropbox.com/install-linux and it installed and logged me in successfully, and a Dropbox icon appeared in the top bar. It then began syncing all folders with hundreds of GB of data, it wants to copy the entire company Dropbox to my local system. Clicking the Dropbox icon does nothing, it does not respond. I am unable to stop the sync, and unable to configure Dropbox. Uninstalling Dropbox following the instructions at https://help.dropbox.com/installs/uninstall-dropbox failed to stop Dropbox actually running, now there is a zombie process that is still trying to sync hundreds of GB of data to my laptop. Why is this broken, who is responsible for testing this software? How can I repair my system?
strophy
2 days ago Place Apps and Installations
2.2KViews
1like
2Comments