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760 TopicsHaving trouble installing the Dropbox desktop app - page not working
Tried downloading backup computer program, from my click button prompt. Said needed to install updates, did. Retried to download, and nothing. Page appears to start for a second, then nothing. Dunno what to try next?? HelpSolved48Views0likes3CommentsInstalling Dropbox desktop app for Windows to Program Files instead of x86 Program Files
Is there any way to modify Dropbox installation procedure so that it installs to Program Files folder instead of Program Files (x86)...? e.g. with some parameter after dropbox-install.exe If not when is it in schedule to change the folder? Dropbox is one of only programs left that I have that installs to Program Files x86. The program seems to be already 64-bit so it could very well be located in Program Files with majority of other apps.73Views0likes5CommentsUnable to install the desktop app on Fedora 41.
I need to install the Desktop App for Selective Sync. I've downloaded the Fedora rpm and installed it. I installs a filemanager. When I click on the 'open dropbox app' the screen blinks and is redisplayed. What are the steps for installing the Dropbox app? ThanksSolved141Views0likes12CommentsWhy does Dropbox for MacBook keep 'removing' itself?
Hi, Myself and multiple users in my organisation have an issue where the Dropbox installed App on our MacBooks 'removes itself. By this, I mean, Dropbox will still be installed, we can navigate VIA finder, however we are suddenly unable to open the files. When we navigate to Dropbox on the menubar, the icon has been removed, but the space for it is still there, when clicking it, it pulls up the Dropbox pop up as normal. When we go to share files we are presented with the options that can be seen below. What we have to do is redownload the Dropbox installer and reinstall Dropbox. When the install is done, we dont need to do anything else, no resyncing files etc. It picks up where it left off.. Really weird. This is happening for people on different versions of MacBooks, different versions of Dropbox etc. Any advise?124Views0likes15CommentsDropbox update pop-up keeps re-appearing on Windows 11
Help I'm losing my mind I now have 7 pop-ups asking me to install the latest update to Dropbox last month this happened I went to Dropbox/ download reinstalled the entire thing after I uninstalled it and while that solved the issue temporarily it's back again after a new update was released what it looks like is almost a virus but it's not I'll show you the installer screens and they appear to be issued by Dropbox I don't think you can fake that but I'm not 100% sure I have scanned for viruses just as an FYI but since there's no way to reach out to actual Dropbox and tell them that we're experiencing this bug on Windows PC specifically windows 11 its is requesting UAC I say yes ad it will popup again981Views2likes18CommentsCannot upgrade Windows devices to 217.3.4297.
I'm running DropBox Business Advanced with 4 Licenses for 4 Win11 PC's. The forst 2 went perfect, but I cannot get the other 2 of them to update from version 216.4.4420 to 217.3.4297. I have tried everything! These 2 do not have the 'update' feature under preferences I've downloaded the DropboxInstaller.exe and it runs and appears to finish but does not upgrade the version, even after a PC reboot. Anyone have a suggestion, please help if you can. thx!Solved36Views0likes3CommentsInstall Dropbox on latest Kindle Fire Max 11 tablet?
I have the Dropbox app on my previous tablet, the Fire HD 10. At one time Dropbox was in the Amazon app store (analogous to Google Play store). It's not there any more. The Kindle is an Android device, but Google Play apps can't reliably be installed. I assumed I'd be able to install Dropbox on the newest Fire tablet. Not so. I spent an hour on the phone this afternoon with an Amazon CSR who ultimately told me that if an app isn't in the Amazon app store, you can't install it. Even though the Dropbox app is in my Amazon app library, I still can't download/install it on the new tablet. But I wouldn't expect him to know of a secret way to do it, or if he did know, to tell me. I can log in to Dropbox.com on the Kindle's Silk browser, but when I try to open a "paper," I get a message to download the app. 🙄 Yeah, that's what I'd like to do. I do have a Dropbox Plus paid subscription. It would be great if I could somehow transfer the app from my older Kindle to the new one. Can anyone help?395Views0likes5CommentsDropbox desktop app doesn't open on Mac OS, why?
Error after having uninstalled / reinstalled. changed privacy and accessibility options; bn.BUILD_KEY: Dropbox bn.VERSION: 217.3.4243 bn.constants.WINDOWS_SHELL_EXT_VERSION: 77 bn.is_frozen: True machine_id: 466e2c08-6ee9-50e9-a79c-9b9c46b43bcb pid: 2125 ppid: 1 uid: 505 user_info: pwd.struct_passwd(pw_name='collettehoppe.', pw_passwd='********', pw_uid=505, pw_gid=20, pw_gecos='Collette Hoppe.', pw_dir='/Users/collettehoppe_1', pw_shell='/bin/bash') effective_user_info: pwd.struct_passwd(pw_name='collettehoppe.', pw_passwd='********', pw_uid=505, pw_gid=20, pw_gecos='Collette Hoppe.', pw_dir='/Users/collettehoppe_1', pw_shell='/bin/bash') euid: 505 gid: 20 egid: 20 group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_serialnumberd']) effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_serialnumberd']) DYLD_LIBRARY_PATH: None cwd: '/' real_path='/' mode=0o40755 uid=0 gid=0 parent mode=0o40755 uid=0 gid=0 HOME: '/Users/collettehoppe_1' appdata: '/Users/collettehoppe_1/.dropbox/instance1' real_path='/Users/collettehoppe_1/.dropbox/instance1' mode=0o40700 uid=505 gid=20 parent mode=0o40700 uid=505 gid=20 dropbox_path: '/Users/collettehoppe_1/Library/CloudStorage/Dropbox' real_path='/Users/collettehoppe_1/Library/CloudStorage/Dropbox' not found parent mode=0o40755 uid=505 gid=20 sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox' real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox' mode=0o100755 uid=505 gid=20 parent mode=0o40755 uid=505 gid=20 trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' not found parent not found tempdir: '/var/folders/l_/zx0lbmgd20v80_cyy7hdws640000gs/T' real_path='/private/var/folders/l_/zx0lbmgd20v80_cyy7hdws640000gs/T' mode=0o40700 uid=505 gid=20 parent mode=0o40755 uid=505 gid=20 Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 5931, in _setup_root_for_account File "desktop/dropbox/client/main.py", line 6145, in _get_root_for_account File "desktop/dropbox/sync_root/helpers.py", line 523, in get_root_for_account File "desktop/dropbox/foundation/futures/basic.py", line 874, in result File "../mac_x86_64_dropbox_virtual_env/lib/python3.8/threading.py", line 890, in _bootstrap File "../mac_x86_64_dropbox_virtual_env/lib/python3.8/threading.py", line 932, in _bootstrap_inner File "desktop/dropbox/db_thread.py", line 96, in run File "<string>", line 1, in _x__db_thread__sleep_thread File "desktop/dropbox/db_thread.py", line 36, in set_name_and_run File "../mac_x86_64_dropbox_virtual_env/lib/python3.8/threading.py", line 870, in run File "desktop/dropbox/foundation/runtime/__init__.py", line 676, in decorated File "desktop/dropbox/foundation/futures/sleep/__init__.py", line 163, in _run File "desktop/dropbox/foundation/futures/basic.py", line 704, in set_result File "desktop/dropbox/foundation/futures/basic.py", line 667, in _on_post File "desktop/dropbox/foundation/futures/basic.py", line 1050, in _stage1 File "desktop/dropbox/foundation/futures/basic.py", line 421, in _then_callback File "desktop/dropbox/foundation/futures/helpers.py", line 436, in <lambda> File "desktop/dropbox/sync_root/handlers/macos/file_provider.py", line 1043, in _get_mount_path dropbox.mac.internal.MacError: [Errno -2001] Error Domain=NSFileProviderErrorDomain Code=-2001 "No valid file provider found with identifier com.getdropbox.dropbox.fileprovider/4ddc5552-3ab4-4b2e-b107-d08127c46205." UserInfo={NSLocalizedDescription=No valid file provider found with identifier com.getdropbox.dropbox.fileprovider/4ddc5552-3ab4-4b2e-b107-d08127c46205.}30Views0likes1CommentCan't open Dropbox on new macOS Sequoia 15.2 - it does't respond and closes
I've downloaded the latest Software version for Mac Os. I Install, and try to open from apps and then menu bar. Dropbox does not respond then closes. Tried a complete uninstall reinstall and same thing. Any solutions?392Views0likes28Comments