Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

bradlymathews's avatar
bradlymathews
Explorer | Level 3
4 years ago

Very, very low video quality in DropBox Capture. Are there any settings to change that?

I just installed DropBox Capture and the video quality is absolutely terrible. It's like it was compressed down 100x, no text is readable and the audio is very choppy.  I cannot find any quality or c...
Dropbox Capture
bradlymathews's avatar
bradlymathews
Explorer | Level 3
4 years ago

Reinstalled. Still no joy.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi bradlymathews, I hope you’re doing well. 

 

Can you please let me know whether you’re still having the same issue, so that we can investigate this further? 

 

Thanks!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!