Forum Discussion

Lynda C.3's avatar
Lynda C.3
New member | Level 1
11 years ago
Solved

Where is the gear icon on my Dropbox desktop app?

Anyone know where to find the gear icon on Dropbox?
desktop
Setting up the apps
  • Alicia E.'s avatar
    Alicia E.
    10 years ago

    I have Windows 10 and finally, finally found the gear icon and preferences. I agree that finding this should have been easier -- it should appear when one clicks the DropBox icon on one's desktop. But it doesn't. I created a very quick and dirty set of 4 screenshots that shows, in a very simple way (which is how I can understand these things) how I got to it. It starts with (1) the "show hidden icons" button that looks like an up arrow, on the lower right-hand corner of my screen (the area known as the "systems tray" - then (2) I clicked the DropBox icon (has a little check-mark on it) - then (3), a little box opens (labeled, "up to date" and lists "recently changed") and, lo and behold, the blasted gear icon appears in the upper right corner of it, so (4) I clicked that and got a dropdown menu that included "preferences." My very amateur set of screenshots is here:


glitalien's avatar
glitalien
New member | Level 2
7 years ago

I can't see the gear icon when I open the dropbox app on my desktop to be able to selectively sync. How can I find it? I only see my files

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago
Hey there glitalien,
 
So you should see a small Dropbox icon in your menu bar/system tray near the time display on your screen. If you click on this icon you will see the small window where the gear icon will be in the top left.
 
It sounds as though you may be clicking the shortcut which directs you to you Dropbox folder which is why you only see your files. If you do not see the Dropbox icon in your menu bar/system tray, then you can launch the app by:
 
Windows: Press the Start key, search for “Dropbox desktop application”
Mac: From the Applications menu, choose “Dropbox desktop application”
 
Let me know how it goes - Thanks!

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