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Forum Discussion
Lynda C.3
11 years agoNew member | Level 1
Where is the gear icon on my Dropbox desktop app?
Anyone know where to find the gear icon on Dropbox?
- 10 years ago
I have Windows 10 and finally, finally found the gear icon and preferences. I agree that finding this should have been easier -- it should appear when one clicks the DropBox icon on one's desktop. But it doesn't. I created a very quick and dirty set of 4 screenshots that shows, in a very simple way (which is how I can understand these things) how I got to it. It starts with (1) the "show hidden icons" button that looks like an up arrow, on the lower right-hand corner of my screen (the area known as the "systems tray" - then (2) I clicked the DropBox icon (has a little check-mark on it) - then (3), a little box opens (labeled, "up to date" and lists "recently changed") and, lo and behold, the blasted gear icon appears in the upper right corner of it, so (4) I clicked that and got a dropdown menu that included "preferences." My very amateur set of screenshots is here:
ChristineL
6 years agoHelpful | Level 5
Hi Lynda
The gear icon doesn't seem to be where it was. In stead try clicking on the Dropbox icon on the very bottom right of your screen, then click on the downward arrow to the right of your photo, You can then pause syncing etc.
Hope this helps
Christine
- Spring-Sun6 years agoExplorer | Level 3
Thanks ChristineL , but what wanted to know was how to restore the Gear which no longer exists... I can't remember what options to gear allowed me to do... I realize that if I click on the downward arrow to the right of my photo I have a number of options, one of which is to pause syncing.
I have two questions:1. What options did the gear provide?
2. Would anyone be able to tell me whether or not the gear is required or has it been removed by dropbox?
- Rich6 years ago
Super User II
The gear icon exited in older versions of the Dropbox client. In the newer versions which have a different layout, the gear is replaced by your avatar icon in the upper-right corner of the window. Click it or the downward facing arrow next to it.
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