Forum Discussion

KJN's avatar
KJN
Explorer | Level 4
9 years ago
Solved

Why is there so much data usage?

I had in one day (on a day that I didn't use Dropbox) 2.11GB data useage attributed to dropbox. Since then I have used data saver to stop background data useage and this is the first day Dropbox has ...
Mobile
Setting up the apps
  • Vernon's avatar
    Vernon
    8 years ago

    Hi again,

     

    Thanks for the additional info.

     

    Please keep in mind that Dropbox constantly checks for update's on files as syncing is one of our main features. So, what may have happened is that the packages being sent from the app, due to the mobile data not being as steady as a wi-fi connection, were sent/received more times than usual because of failed attempts.

     

    Hope this sheds some light into things.

     

    Happy Holidays!

KJN's avatar
KJN
Explorer | Level 4
8 years ago
Thank you Vernon. This at least lets me know that I can't set the app to be wifi only.

Unfortunately I did not access Dropbox (or any files stored there) on that day. I was thinking that if it was only 10's or 100's of MB I may have just forgotten that I accessed a file, however 2GB used in one day was what got me enquiring further.

Thanks again
KJN
Vernon's avatar
Vernon
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Hi again,

 

Thanks for the additional info.

 

Please keep in mind that Dropbox constantly checks for update's on files as syncing is one of our main features. So, what may have happened is that the packages being sent from the app, due to the mobile data not being as steady as a wi-fi connection, were sent/received more times than usual because of failed attempts.

 

Hope this sheds some light into things.

 

Happy Holidays!

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