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Re: The desktop app on Windows 11 isn't connecting to the internet
I had been using the windows 11 dropbox desktop app for a while. I mainly use it to move pictures from a digital camera to my iPhone by syncing it with the mobile app.
A few days ago it was not syncing properly so I uninstalled the desktop app and tried to reinstall it. Now, the app will not open at all. I run the dropbox installer, it says it is downloading, then it says it has installed. It appears in the hidden taskbar folder. When I click on it, it just loads indefinitely and never opens. It says “Reconnecting to the internet. This may take a moment.” But my laptop is connected to my home wifi. When I click on the dropbox app from the start menu, the little blue loading symbol appears for around 1 second and then nothing happens.
I tried restarting, turning off antivirus/firewall, and updating my laptop. I tried doing the advanced reinstall, but the files it says to delete were not there. I can still log in to dropbox on browser, and the mobile app is still working on my iPhone.
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