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Forum Discussion

llanquin's avatar
llanquin
Explorer | Level 4
2 years ago

Windows context menu and folder icons missing

Hi, I've been checking the community posts and almost everywhere online, done every registry change, multiple re installs and i still cant figure out how to bring back the context menu options nor th...
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey llanquin, can you please also verify that the Windows UAC levels are set to default levels?

This can be changed in your Security settings in the control panel.

You can check here for more info on UAC levels.

Make sure to also keep a note of any selective sync settings you might have.

After that, uninstall the Dropbox app and download the installer again.

Once you have downloaded the installer, double-click on the file to run the installer. 

Please do not launch the installer by right-clicking on the file and selecting "Run as admin", as this will lead to incorrect install permissions.

Let me know how it goes.

llanquin's avatar
llanquin
Explorer | Level 4
2 years ago

i checked my levels where at default, will try to reinstall again when i have time :/

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