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Forum Discussion
KatieWestEdits
3 months agoHelpful | Level 5
I no longer see Dropbox context menu options on my Windows 11 File Explorer.
Application Affected
Dropbox, Windows File Explorer
Device
Desktop PC
Operating System/Browser (if using the web)
Windows 11
Dropbox App Version (if using the app)
233.4.4938
Question or Issue
I seem to have lost all the options that happen when you right-click an item in the File Explorer in Windows. It used to appear after Properties. Here's a screenshot:
Nothing in Show more options either.
My Desktop Dropbox app has the little blue icon saying it's syncing, but when I open it, it says "1 file is unable to sync". When I click See issues I get a blank dialogue box:
I'm not sure what file it is that isn't syncing. Dropbox seems up to date otherwise, and to be syncing folders and files I updated 10 minutes ago just fine.
The loss of the Dropbox options in File Explorer is a pain as I'm sharing files and folders all day long. Having to go to the website every time is less than ideal.
All I can think of that may have caused this issue is the installation of MS Office. It seems like I did that, and then lost the Dropbox options.
Any help is appreciated!
I fixed it! With the ol' RESTART. Lol. Thank you!
2 Replies
- KatieWestEdits3 months agoHelpful | Level 5
I fixed it! With the ol' RESTART. Lol. Thank you!
- Nancy3 months ago
Dropbox Community Moderator
Great to hear that, KatieWestEdits! Thanks for posting this on our forum in any case.
If you need something else, don’t hesitate to ping me.
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