Forum Discussion

llanquin's avatar
llanquin
Explorer | Level 4
2 years ago

Windows context menu and folder icons missing

Hi, I've been checking the community posts and almost everywhere online, done every registry change, multiple re installs and i still cant figure out how to bring back the context menu options nor th...
grdn's avatar
grdn
New member | Level 2
2 years ago

Thank you Hannah for your reply.

Yes, I confirm the rest of those options are unclickable.

If I hover over the Dropbox icon in the system tray toolbar I see "Dropbox 213.3.4480 Up to date"

Thank you for looking into it.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi grdn, could you try reinstalling the Dropbox desktop application using this link, without uninstalling it first?

  • grdn's avatar
    grdn
    New member | Level 2
    2 years ago

    Hello Jay , thank you for your message.

    Should I first quit Dropbox or can I leave it running?

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      You can quit the Dropbox desktop application first, as this would help speed things up during the reinstallation.

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